Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in your jewelry?
We use high-quality materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones. Each product page provides specific details regarding the metals and stones used.
How should I care for my jewelry?
To maintain brilliance, avoid contact with perfumes, lotions, and chlorine. Use a soft microfiber cloth for cleaning and store your pieces in a cool, dry place, preferably in the provided jewelry box.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination, and all international orders are tracked and insured for your peace of mind.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-made pieces and earrings are final sale due to hygiene and personalization reasons.
How do I find my ring size?
We provide a comprehensive size guide on our website. Alternatively, you can order a complimentary ring sizer or visit a local jeweler to ensure the most accurate measurement before ordering.
Is your jewelry hypoallergenic?
Yes, our sterling silver and gold pieces are nickel-free and lead-free, making them safe and comfortable for individuals with sensitive skin.